Terms and conditions

This Agreement (the " Agreement") describes the terms and conditions applicable to the Peninsula GPs Specialists Directory service.  

This and other Directories are produced by Health Services Directory Pty Ltd (HSD). Different Directories are separately branded to reflect their local area, or the area of health care covered.

These Directories can be accessed via various web sites, including, for example: www.healthservicesdirectory.com.au  or www.specialistsdirectory.com.au  .

The Agreement should be read in conjunction with our PRIVACY STATEMENT.

This Peninsula GPs Specialists Directory is a business to business service providing relevant, online information about health services in the local area. 

For the purpose of these Terms & Conditions, health services, including, for example, Medical Specialists and Allied Health Professionals, who provide information on their clinical services and specialties, are referred to as "MEMBERS.  People who access the information, such as GPs, in order to refer patients to appropriate local specialist services are referred to as "USERS.

Other parties accessing the online directory site will be regarded as "VISITORS. "VISITORS include those services who are considering becoming member "USERS.

MEMBERS register and pay a subscription (the "Subscription) to be a MEMBER and be displayed in relevant, selected online and paper (if available) Directories.

This Agreement is entered into between you as a Members (the "Member") and Health Services Directory Pty Ltd (HSD).

HSD displays information that, while aimed at the needs of GPs and other health professionals, is nonetheless published on public websites.  Access is promoted to GPs and other health professionals and is not promoted to the general public.

MEMBER content is securely controlled and can be changed only by Members (those Specialists and health professionals who have registered and subscribed to the service) by way of a secure User Name and Password.

Some non member content has been accessed from the public domain and is NOT securely hidden behind a User Name and Password. This information is available purely for the reference of specialists to expedite their membership listings. It is not deemed to be display data, nor is it presented to GPs to access, and HSD takes no responsibility of any kind for this information in terms of accuracy or correctness.


Health Services Directory reserves the right to change the Terms and Conditions of the Specialists Directory at any time without notice.

  1. Agreement of and Acceptance of Terms and Conditions.
    1. For purposes of this Agreement, a "MEMBER" is any person who has: a. Registered online; b. Paid for a Subscription; c. Had the Subscription payment cleared; d. Had their information of services listed in a Directory produced by Health Services Directory (HSD).
    2. By registering as a Member via the Site, you hereby agree to accept the terms and conditions set out in this Agreement as a MEMBER. You are bound by the terms and conditions of this Agreement with respect to your access or use of this Site and any further upgrade, modification, addition or change to this Site. If you do not accept all of the terms and conditions of this Agreement, please do not register.
    3. HSD may amend this Agreement at any time and post the amended and Terms and Conditions on the Site. The amended and restated Agreement shall be effective immediately upon posting. You are advised to check the HSD Terms and Conditions regularly. Your continued and ongoing subscription to the the Site shall be deemed to be acceptance of the amended terms. This Agreement may not otherwise be modified, except in writing by an authorized officer of HSD.
    4. Payment
      Subscription payments can be made by way of credit card payment. A tax Invoice is available online post payment. Starting in 2016 an opt-in policy will be used to eliminate the possibility of specialists who say that they never received the electronic or postal renewals.
    5. The membership is deemed a SUBSCRIPTION. The payment entitles MEMBERS to 12 months of online listing in selected Directory/ies and the selected area category or categories selected and paid for.
    6. The subscription is non refundable, but MEMBERS can unsubscribe and remove their details online at anytime by emailing to info@specialistsdirectory.com.au .
  2. General Use of the Website
    1. MEMBERS may use this service and the associated Site solely for their own personal or internal purposes. Each MEMBER agrees that it shall not copy, reproduce or download any directories, databases or listings available on or through the Site for the purpose of re-selling or re-distributing the HSD Content, mass mailing (via emails, wireless text messages, physical mail or otherwise), operating a business that competes with HSD, or otherwise commercially exploiting the HSD Content. Systematic retrieval of HSD Content from this Site to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) without written permission from HSD is prohibited. In addition, use of the content or materials for any purpose not expressly permitted in this Agreement is prohibited.
    2. MOST of the HSD Content displayed on this Site is provided or posted by third party MEMBERS ("Third Party MEMBER Content") or other third party public domain accessed content. HSD is not the author of any third-party content, whether contributed by anonymous users or paid content providers. Neither HSD nor any of our affiliates, directors, officers or employees has entered into any sales agency relationship with such third party by virtue of our display of the Third Party Content on the Site. Any Third Party Content is the sole responsibility of the party who provided the content. HSD is not responsible for the accuracy, propriety, lawfulness or truthfulness of any Third Party Content, and shall not be liable to any MEMBER OR THIRD PARTY SUPPLIER in connection with such MEMBERS reliance of such Third Party Content. In addition, HSD is not responsible for the conduct of any MEMBER, VISITOR OR USERS activities on the Site, and shall not be liable to any person in connection with any damage suffered by any person as a result of such MEMBER, VISITOR OR USERS conduct. However, as the Directory is compiled using information provided by MEMBERS and public domain content, HSD does not warrant or represent that the Directory is free from errors or omissions, duplicate data, or any unlawful, offensive or otherwise objectionable content, nor that the statements made by or attributed to a party are accurate or that the published address of any party is the address at which a telephone call directed to that party is answered. Please refer any inaccuracies to the attention of our Help Desk on 0410 414 976 or if it is your information go online to correct the information.
      HSD will allow MEMBERS AND USERS access to HSD content AND services offered by third parties through hyperlinks (in the form of word link, banners, channels or otherwise) to such Third Party's web site. You are cautioned to read such sites' terms and conditions and/or privacy policies before using such sites in order to be aware of the terms and conditions of your use of such sites. MEMBERS acknowledges that HSD does not monitor such sites and has no control over such third party's web site.  HSD shall not be responsible or liable to anyone for such web site, or any content, products or services made available on such a website.
    3. Information sent by a MEMBER through communication systems provided by the Site, or through emails, obtained from the Site, shall not contain any of the materials described in the provisions of Section 4 below.
    4. HSD reserves the right to limit, deny or create different access to the Site and its features with respect to different MEMBERS, or to change any of the features or introduce new features without prior notice. Each MEMBER acknowledges that inability to use the Site wholly or partially for whatever reason may have adverse effects on its business. Each MEMBER hereby agrees that in no event shall HSD be liable to the MEMBER or any third parties for any inability to use the Site (whether due to disruption, limited access, receipt of subscription payment without proper remittance, changes to or termination of any features on the Site or otherwise), any delays, errors or omissions with respect to any communications or transmission, or any damage (direct, indirect, consequential or otherwise) arising from the use of or inability to use the Site or any of its features.
    5. No MEMBER shall undertake any scheme to undermine the integrity of the computer systems or networks used by HSD and/or any other MEMBER and no MEMBER shall attempt to gain unauthorized access to such computer systems or networks.
    6. We strongly recommend that you check your listing online at least quarterly to guarantee that your information remains correct and has not been altered. This could be due to actions of ex staff or disenfranchised staff through malicious or other intentions. While the site is fully protected from external third party entry through password word and user name; your user name and password information could nonetheless, be known to persons within your employ. We also recommend that you consider changing your password from time to time. We strongly recommend that you check your entry information every time you re-subscribe to guarantee the information is still accurate and in accordance with your current status and that you have read these Terms and Terms and Conditions.
    7. We urge that you read HSD's Privacy Policy that governs the protection and use of each Member's information in HSD's possession. Each Member hereby accepts the Privacy Policy and any updates and amendments thereto. Each Member acknowledges that HSD may change the Privacy Policy from time to time provided that HSD shall make available the updated version of the Privacy Policy on the Site at all times. Your continuation of use of the Site shall be deemed to be your acceptance of the Privacy Policy that is then displayed on the Site at the time of such use.
    8. As  a condition of your access to and use of HSD website, you agree that you will not use the HSD service to infringe the intellectual property rights of others in any way. HSD will in appropriate circumstances terminate the accounts of members or users who are repeat infringers of the copyrights, or other intellectual property rights, of others. In addition, HSD reserves the right to terminate the account of a member upon any single infringement of the rights of others in conjunction with use of the HSD service, or if HSD believes that member conduct is harmful to the interests of HSD, its affiliates, or other members, or for any other reason in HSD's sole discretion, with or without cause. Such termination does not constitute a subscription refund.
  3. Registered Members
    1. Each paid up Member who has filled out an online registration form, giving pre-requisite information (such as name, address, telephone and fax number, email address, details of its practice, etc.) is deemed a registered Member of HSD ("Registered Member") once payment in full has been received and cleared for a subscription. HSD will establish an account ("Account") for each Registered Member and each Registered Member is accountable for creating and maintaining their own member ID ("Member ID") and password ("Member Password") for ongoing access to its own Account for the checking and updating of their personal information.
    2. If the Registered Member is a business entity, you represent that (a) you have the authority to bind the entity to this Agreement; (b) the address you use when registering is the principal place of business of such business entity; and (c) all other information submitted to HSD during the registration process is true, accurate, current and complete. For purposes of this provision, a branch or representative office will not be considered a separate entity and its principal place of business will be deemed to be that of its head office.
    3. By becoming a Registered Member, you consent to the inclusion of your personal data (that you have entered and/or checked as being accurate) into our database and authorize HSD to share such information with other Members and/or USERs
    4. HSD may suspend or terminate a Registered Member's Account at any time without notice at the expiry of a registration or in some circumstances, by giving no less than 24-hour notice to the Registered Member; provided, however, that notice is not required for such termination if (a) in HSD's determination, there is any breach of the provisions of this Agreement by the Registered Member; or (b) HSD has reasonable grounds to suspect that such information provided by a Registered Member is knowingly entered as untrue, inaccurate or misleading, or (c) HSD believes that the Registered Member's actions may cause financial loss or legal liability to such Registered Member, HSD's other Members, USERs or HSD or its affiliates. (See also Clause 3.1).
    5. The Health Services Directory reserves the right to reject an application for subscription or not to renew a member for any reason.
    6. A Registered Member may not sell, attempt to sell, offer to sell, give, assign or otherwise transfer an Account, Member ID or Password to a third party without the prior written consent of HSD. HSD may suspend or terminate the Account of a Registered Member or the transferee of a Registered Member in the event of a sale, offer to sell, gift, assignment or transfer in violation of this Section.
    7. Notwithstanding Section 3.5 above, HSD may refuse registration and deny the issuance of an Account and associated Member ID and Password to any Member for whatever reason.
    8. The subscription fee is for a period of 12 months and there is one pre-paid fee for this period. The next fee will be electronically sent to you one month before the expiry date of the previous anniversary. The fee is inclusive of 10% GST and fees for the following year can change at the anniversary of your next subscription without prior notice. You can elect to do a Direct Debit at anytime.
    9. Specialists are charged an Establishment Fee and a Subscription Fee to be Member Subscribers. There is only one Establishment Fee regardless of the number of Local Areas you join. While every effort including email and surface mail will be employed to notify you of your re-subscription, HSD will not be responsible in any way for non notification due to any circumstance.
  4. Members Who Post Information on MSD
    1. You must be a Registered Member (fully subscribed) in order to post information on the MEMBER Site using the online self-help, data entry, submit and edit tools provided through the Site. Your status as a Registered Member is governed by the provisions of Section 3 above and you are limited to authorization of your personal information only.
    2. No sales agency relationship is created between any Member and HSD, our affiliates, directors, officers or employees by virtue of HSD's display of any of the Member's information on the Site.
    3. Each Member hereby represents, warrants and agrees to (a) provide HSD with true, accurate, current and complete information to be displayed on the Site and (b) maintain and promptly amend all information to keep it true, accurate, current and complete. Each Member hereby grants an irrevocable, perpetual, worldwide and royalty-free, sub-licensable (through multiple tiers) license to HSD to display and use all information provided by such Member in accordance with the purposes set forth in this Agreement and to exercise the copyright, publicity, and database rights you have in such material or information, in any media now known or not currently known.
    4. Each Member hereby represents, warrants and agrees that it has obtained all necessary third party copyright and permissions, or such other licenses or permissions as may be required in connection with any other personal or proprietary rights of any third party (including but not limited to rights of personality and rights of privacy), for any material or information it posts on the Site or provides to HSD or authorizes HSD to display. Third party copyrights, trademarks, trade secret rights, and other personal or proprietary rights affecting or relating to material or information displayed on the Site, including but not limited to rights of personality and rights of privacy, or affecting or relating to products that are offered or displayed on the Site, are hereafter referred to as "Third Party Rights." Each Member hereby represents, warrants and agrees that it shall be solely responsible for ensuring that any material or information it posts on the Site or provides to HSD or authorizes HSD to display does not, and that the products represented thereby do not, violate any Third Party Rights, or is posted with the permission of the owner(s) of such rights. Each Member hereby represents, warrants and agrees that it has the right to offer, sell and distribute the products it offers and displays on the Site, and that such offer, sale, importation and/or distribution of those products violates no Third Party Rights.
    5. Each Member hereby represents, warrants and agrees that information submitted to HSD for display on the Site shall not: 1. Contain fraudulent information or make fraudulent offers and/or marketing that is prohibited by applicable law, or otherwise promote other illegal activities; 2. Be part of a scheme to defraud other Members or USERS of the Site or for any other unlawful purpose; 3. Relate to sale of products or services that infringe or otherwise abet or encourage the infringement or violation of any third party's copyright, patent, trade secret or other proprietary right or rights of publicity or privacy, or any other Third Party Rights; 4. Violate any applicable law, statute, ordinance or regulation (including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising); 5. Be defamatory, libelous, unlawfully threatening or unlawfully harassing; 6. Be obscene or contain or infer any pornography or sex-related merchandising or any other content or otherwise promotes sexually explicit materials or is otherwise harmful to minors; 7. Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; 8. Contain any material that constitutes unauthorized advertising or harassment (including but not limited to spamming), invades anyone's privacy or encourages conduct that would constitute a criminal offence, give rise to civil liability, or otherwise violate any law or regulation; 9. Solicit business from any Members in connection with a commercial activity that competes with HSD; 10. Contain any computer viruses or other destructive devices and codes that have the effect of damaging, interfering with, intercepting or expropriating any software or hardware system, data or personal information; 10. Link directly or indirectly to or include descriptions of goods or services that are prohibited under this Agreement; or 11. Otherwise create any liability for HSD or its affiliates.
    6. HSD reserves the right in its sole discretion to remove any material displayed on the Site which it reasonably believes is unlawful, could subject HSD to liability, violates this Agreement or is otherwise found inappropriate in HSD's opinion. HSD reserves the right to cooperate fully with governmental authorities, private investigators and/or injured third parties in the investigation of any suspected criminal or civil wrongdoing. Furthermore, HSD may disclose the Member's identity and contact information, if requested by a government or law enforcement body, an injured third party, or as a result of a subpoena or other legal action, and HSD shall not be liable for damages or results thereof and Member agrees not to bring any action or claim against HSD for such disclosure. In connection with any of the foregoing, HSD may suspend or terminate the Account of any Member as HSD deems appropriate in its sole discretion. Member agrees that HSD shall have no liability to Member, including no liability for consequential or any other damages, in the event HSD takes any of the actions mentioned in this Section, and that Member agrees to bear the risk that HSD may take such actions.
  5. Transaction between MEMBERs and USERs
    1. Through the Site, HSD provides an electronic web-based platform for supplying information between MEMBERS and USERs of HEALTH services. HSD does not represent the MEMBER nor the USER in specific transactions, REFERRALS or RECOMMENDATIONS and does not charge any commissions from completing any transactions. As a result, HSD does not control and is not liable to or responsible for the quality, safety, lawfulness or availability of the advice or services offered for sale on the Site or the ability of the suppliers to complete a sale or the ability of buyers to complete a purchase.
    2. Members are hereby made aware that there may be risks of dealing with USERS and other MEMBERS acting under false pretences. However, because user verification on the Internet is difficult, HSD cannot and does not confirm each Member's purported identity. We encourage you to use the various tools, as well as common sense, to evaluate with whom you are dealing.
  6. Limitation of Liability
    1. The features and services on the HSD site are provided on an "as is" and "as available" basis, and HSD hereby expressly disclaims any and all warranties, express or implied, including but not limited to any warranties of condition, quality, durability, performance, accuracy, reliability, merchantability or fitness for a particular purpose. All such warranties, representations, conditions, undertakings and terms are hereby excluded.
    2. HSD makes no representations or warranties about the validity, accuracy, correctness, reliability, quality, stability, completeness or currency of any information provided on or through the site. HSD does not represent or warrant that the distribution, offer, display and/or use of products or services offered or displayed on the site does not violate any third party rights; and HSD makes no representations or warranties of any kind concerning any product or service offered or displayed on the HSD site.
    3. Any material uploaded or downloaded or otherwise obtained through the Site is done at each Member's sole discretion and risk, and each Member is solely responsible for any damage to its computer system or loss of data that may result from the download of any such material. No advice or information, whether oral or written, obtained by any Member from HSD or through or from the Site shall create any warranty not expressly stated herein.
    4. Under no circumstances shall HSD be held liable for an delay or failure or disruption of the content or services delivered through the Site resulting directly or indirectly from acts of nature, forces or causes beyond its reasonable control, including without limitation, Internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, flood, storms, explosions, Acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals or non-performance of third parties.
    5. Each Member hereby agrees to indemnify and save HSD, its affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise from such Member's use of the Site (including but not limited to the display of such Member's information on the Site) or from its breach of any of the terms and conditions of this Agreement. Each Member hereby further agrees to indemnify and save HSD, its affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise from Member's breach of any representations and warranties made by Member to HSD, including but not limited to those set forth in Sections 4.3, 4.4 and 4.5 above. Each Member hereby further agrees to indemnify and save HSD, its affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise, directly or indirectly, as a result of any claims asserted by Third Party Rights claimants or other third parties relating to products offered or displayed on the Site. Each Member hereby further agrees that HSD is not responsible and shall have no liability to it, for any material posted by others, including defamatory, offensive or illicit material and that the risk of damages from such material rests entirely with each Member. HSD reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with HSD in asserting any available defenses.
    6. HSD shall not be liable for any special, direct, indirect, punitive, incidental or consequential damages or any damages whatsoever (including but not limited to damages for loss of profits or savings, business interruption, loss of information), whether in contract, negligence, tort, strict liability or otherwise or any other damages resulting from any of the following: 1. The use or the inability to use the Site; 2. Any defect in data or information or services purchased or obtained from a Member or a third-party service provider through the Site; 3. Violation of Third Party Rights or claims or demands that Members' distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the Site may violate or may be asserted to violate Third Party Rights; or claims by any party that they are entitled to defense or indemnification in relation to assertions of rights, demands or claims by Third Party Rights claimants; 4. Unauthorized access by third parties to data or private information of any Member; 5. Statements or conduct of any Member of the Site.
  7. The Printed Directory is available in the Bayside area only
    1. Health Services Directory takes no responsibility for information that is displayed in any printed version of the directory. HSD does not warrant against any errors or omissions of any kind.
    2. All information in the print version is a direct feed from the data held in the online version at the time of going to print. Any inaccuracies can be corrected by the subscriber at anytime on the website.
    3. HSD reserves the right to print the directory prior to renewal cycles. Renewals are sequential throughout the year, and not at a single fixed date.
    4. HSD advises users of the Specialists Paper Directory to refer to the website listings for the most up-to-date information.
    5. HSD relies on available data to make sure all Bayside GPs get a copy of the Bayside print Directory. HSD cannot be held responsible for Bayside GPs not included on the lists.
    6. HSD reserves the right to limit one print directory per GP.
    7. The print directory has a recommended retail value of $24.95 including GST and postage. Additional copies can be sought by ringing the Help Desk at the top left hand corner of this page.
    8. HSD reserves the right to withdraw the production and distribution of the print directory without notice.
    9. To be in the Bayside print directory you have to have renewed or created and paid for your listing prior to the print cut-off deadline.
  8. Intellectual Property Rights
    1. HSD is the sole owner or lawful licensee of all the rights to the Site and the HSD Content. The Site and HSD Content embody trade secrets and intellectual property rights protected under copyright and other laws. All title, ownership and intellectual property rights in the Site and HSD Content shall remain with HSD, its affiliates or licensors of the HSD Content, as the case may be. All rights not otherwise claimed under this Agreement or by HSD are hereby reserved.
    2. “HSD " and related icons and logos are registered trademarks or trademarks or service marks of HSD in various jurisdictions and are protected under applicable copyright, trademark and other proprietary rights laws. The unauthorized copying, modification, use or publication of these marks is strictly prohibited. 
  9. Notices
    1. All notices or demands to or upon HSD shall be effective if in writing to HSD.
  10. General
    1. This Agreement and the Privacy Policy constitute the entire agreement between the Member and HSD with respect to access to and use of the Site. This supersedes any prior written or oral agreements in relation to the same subject matter herein.
    2. HSD and the Member are independent contractors, and no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.